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From449US$ /night
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

24 Egerton Gardens, London, United Kingdom, SW3 2DB

Set in an elegant Victorian building, The Franklin London - Starhotels Collezione is a 5-star hotel offering personalized service and high-end Italian dining by Michelin-starred chef Alfredo Russo. The hotel features a state-of-the-art wellness center, including a hammam, and is located near Harrods and the Victoria & Albert Museum.

Rooms & Suites

The Franklin offers 35 spacious rooms and suites, most with views of Knightsbridge or the lush Egerton Gardens. Highlights include the 667.5 ft² Presidential Suite, which features a private lounge, walk-in closet, large bathroom with double washbasin, and state-of-the-art in-room entertainment.

Dining Options

Dining options at The Franklin include The Franklin Restaurant, serving high-end Italian dishes crafted by Michelin-starred chef Alfredo Russo, and an elegant Cocktail & Champagne bar with a Roaring '20s ambiance. The intimate dining space allows for stunning garden views and a select menu focused on seasonal ingredients.

Leisure & Events

Leisure facilities include a 24-hour fitness center and a hammam, along with a cozy library available for private events. A professional team offers tailored services for small meetings and special occasions, enhancing the overall guest experience.

Transportation & Attractions

Transportation options include South Kensington and Knightsbridge tube stations, both within a short walking distance. The hotel provides easy access to major attractions like the Victoria & Albert Museum, Harrods, and Kensington Gardens.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
Max:
1 person
165 sq. feet 
Bed options:
1 Single bed
Coffee machine
Heating
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Triple Room
Max:
2 persons
325 sq. feet 
Bed options:
1 King Size Bed
Coffee machine
Heating
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Deluxe King Room
Max:
2 persons
260 sq. feet 
Bed options:
1 King Size Bed
Coffee machine
Heating
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
London 2.0 mi
Airports
London City (LCY) 11.0 mi
London Heathrow (LHR) 14.7 mi
Train
London Victoria Station 1.1 mi
Metro stations
South Kensington Tube1400 ft
Bus
Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • 24-hour security
  • Baggage storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Hairdresser
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center

Guest Parking

  • Electric kettle

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Business center
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Babysitting/Child services
  • Board games

Spa & Leisure

  • Leisure/ TV room
  • Spa center
  • Turkish bath
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Facial
  • Treatment room
  • Beauty treatment
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Location

24 Egerton Gardens, London, United Kingdom, SW3 2DB
Map view
street view
24 Egerton Gardens, London, United Kingdom, SW3 2DB
Nearby
Museums
Victoria and Albert Museum
1000 ft
87-135 Brompton Rd
Harrods
2000 ft
Restaurants
The Franklin Restaurant by Alfredo Russo
100 ft
24 Egerton Gardens
L'eto Caffe
400 ft
10 West Halkin Street
Orsini Ristorante
500 ft
8A Thurloe Place
Chez Boubier
400 ft
232-236 Brompton Road
Elan Cafe
400 ft
239 Brompton Road
Cocomaya
300 ft
Brompton Road
Venice Cafe
500 ft
235 Brompton Road
The Egerton House Hotel
500 ft
17-19 Egerton Terrace Knightsbridge
Palette Restaurant
600 ft
The Rembrandt Hotel 11 Thurloe Place
The Hour Glass
800 ft
279-283 Brompton Road South Kensington

Reviews and Ratings

Reviews from guests about their experience.
82%
loved their spa retreat and can’t wait to return.
8.2/10
Great
Rooms
8.0
Location
9.4
Service
8.2
Dining
7.4
Guest reviews
8.2/10
based on 5 reviews
8.1
8.1/10 based on 508 reviews
Tom
United Kingdom, February  2025
6.0/10

My stay at The Franklin London was quite the mixed bag. The staff were really good, making me feel welcomed and catered to, though I did encounter some tricky moments with service and dining. While the location near Harrods and South Kensington was perfect for my visit, the dining experience left something to be desired, especially during breakfast. Overall, I appreciated the beautiful design and comfort of the rooms.

Rooms
8.0
I found the room spacious and beautifully decorated, with luxurious bedding that made for a comfortable night’s sleep. However, I noted that the wooden floors were excessively slippery, which raised safety concerns.
Service
6.0
The service was generally friendly and attentive, but there were lapses, particularly in the bar where I faced slow service. The welcome drink was only water or coffee, which felt a bit underwhelming.
Location
9.0
The hotel's location was fantastic, making it easy to explore London. I loved being just a short stroll from Harrods and several museums, but I wish there had been an open fire in the lounge for cozy evenings.
Dining
5.0
I had high hopes for breakfast, but unfortunately, it fell flat. The food was poorly presented and didn’t match the upscale environment I expected, especially for a hotel of this caliber. The themed afternoon tea was a highlight, though!
Facilities
6.0
The hotel offered various facilities like room service and an inviting bar area, but I did experience frustrations, as my request for tea supplies in my room was not fulfilled adequately.
Camila
United Kingdom, January  2025
5.8/10

The Franklin London boasts a stylish design and a fantastic location close to key attractions. yet it struggles with some basic hospitality aspects. While my room was spacious and overlooked a beautiful garden, I faced issues such as broken blinds and a heating system that couldn't maintain a comfortable temperature. The breakfast also missed some basic offerings, and I had an unusual check-in experience late at night that left me unsettled.

Rooms
6.0
My room was spacious and comfortable, beautifully designed with luxurious details. though it had broken blinds and temperature control issues.
Service
6.0
The staff were mostly friendly and welcoming, providing attentive service. but I experienced an awkward encounter regarding payment that felt unprofessional.
Location
10.0
The hotel's location is really good, nestled conveniently near restaurants and attractions, including Harrods. making it easy to explore the city.
Dining
6.0
Breakfast options had potential with a good setting, but they lacked some essentials. missing basics like butter and normal condiments during my stay.
Facilities
6.0
Amenities like the private garden and cozy bar area were highlights. however, more attention to detail in room features is needed.
Connor
United Kingdom, January  2025
5.4/10

My stay at The Franklin was a good mix of charm and comfort, complemented by really good service from the staff. The room's decor was stunning, and the breakfast offered a variety of high-quality options. However, I did find the cost of breakfast a bit steep for what was provided, and outdoor space for my dog was quite limited. Overall, I highly recommend this hotel for a sophisticated London experience! 😊

Rooms
9.0
The room was stunning, spacious, and beautifully decorated. The bedding was luxurious, making it a true comfort zone after a long day out. However, I noticed there could be improvements with lighting for makeup application.
Service
10.0
The staff were exceptionally friendly and attentive, making me feel special throughout my stay. The concierge was particularly helpful with recommendations and assistance, reflecting their commitment to guest satisfaction.
Location
9.0
The Franklin boasts an ideal location, just off the main road yet conveniently close to notable attractions and shopping areas. It offered easy access to public transport, making my city exploration a breeze.
Dining
8.0
Breakfast was a highlight with fresh pastries and a delicious hot menu, though priced steeply at £25. The quality made it worthwhile, despite my initial reservations about the cost.
Facilities
7.0
The hotel provided clean facilities, but the breakfast area was overcrowded during peak hours. Room service had a diverse menu, which was a nice touch after a long day.
John
United Kingdom, January  2025
6.4/10

The Franklin London was truly a good experience that balances luxury with a warm, personal touch. I was impressed by the beautifully designed interiors and the very nice attentiveness of the staff. However, there were some minor issues with noise coming from the street in my room, which slightly detracted from the experience.

Rooms
8.0
My room was spacious and uniquely styled, with a lovely view of an English garden. The bedding was incredibly comfortable, though I did notice some noise from outside during the night.
Service
10.0
The service was really good. The staff were genuinely friendly, engaging in conversation, and eager to ensure I had a wonderful stay. Their attention to detail really impressed me.
Location
9.0
Nestled in a quiet residential area, the hotel's location was perfect for visiting nearby attractions like the V&A Museum, all within walking distance. It felt like a secret gem away from the usual tourist hubs.
Dining
10.0
Dining was a highlight of my stay. I indulged in room service, which was truly excellent, and also enjoyed the afternoon tea, both reflecting the hotel’s Italian culinary influence.
Facilities
9.0
The hotel offered various facilities, including a good bar and a serene private garden, enhancing the overall luxurious feel of my stay.
Elijah
United Kingdom, December  2024
6.8/10

I had a fantastic stay at The Franklin London - Starhotels Collezione! The location is unmatched, with easy access to all the sights. The room was beautifully decorated and spacious, though breakfast left something to be desired in service efficiency. Overall, the atmosphere and attentive staff made it a nice stay! 🌟

Rooms
9.0
My room was larger than expected with a lovely view over the gardens. It was comfortable and thoughtfully furnished.
Service
9.0
The staff were warm, friendly, and genuinely interested in ensuring my stay was perfect, although breakfast service could improve.
Location
10.0
The hotel is set in a quiet street, yet it's conveniently close to major attractions like Harrods and the museums.
Dining
8.0
Room service was superb, with delicious options that set me up for the day. Breakfast had a good selection, but service was a bit slow.
Facilities
9.0
The hotel features a lovely Italian restaurant and offers great room service along with convenient amenities.
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Check Rates
Check-in
21Apr2025Select date
Check-out
22Apr2025Select date
Rooms and Guests2 Guests, 1 Room