The Franklin London - Starhotels Collezione | London ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

24 Egerton Gardens, London, United Kingdom, SW3 2DB

The Franklin London - Starhotels Collezione is a 5-star hotel in London's Knightsbridge, surrounded by the tranquil Egerton Gardens and notable attractions like Harrods and the Victoria & Albert Museum. The hotel features luxurious rooms and contemporary Italian cuisine at its Michelin-starred restaurant, overseen by Chef Alfredo Russo.

Rooms & Suites

Every one of the 35 spacious rooms and suites at The Franklin is elegantly furnished, offering views of either Knightsbridge or Egerton Gardens. The Presidential Suite spans 62 m^2 and includes a large bathroom with a double washbasin and a private lounge.

Dining & Bar

Dining options at The Franklin include the intimate Franklin Restaurant, offering Italian fare, where dishes utilize seasonal ingredients. The stylish Bar presents a range of cocktails and an elegant setting for social gatherings.

Leisure & Wellness

The Franklin offers wellness facilities, including a state-of-the-art fitness center and a hammam for guests. The hotel also features a cozy library that accommodates small private events.

Business & Transportation

Business facilities include high-speed WiFi, advanced audiovisual technology, and a dedicated event team that provides detailed proposals for meetings. Transportation options are convenient, with South Kensington Tube Station just an 8-minute walk away.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Single Room

Max:

1 person

165 sq. feet

Bed options:

1 Single bed

Coffee machine

Heating

room details

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Executive Suite

Max:

3 persons

360 sq. feet

Bed options:

1 King-size bed

Coffee machine

Heating

room details

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Garden Suite

Max:

3 persons

390 sq. feet

Bed options:

1 King-size bed

Garden view

Coffee machine

Heating

room details

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Price and Room Availability

Check availability and prices for your dates now!

Getting around

Comprehensive guide to transport options for seamless travel

City Centre

London 2.0 mi

Airports

London City (LCY) 11.0 mi

London Heathrow (LHR) 14.7 mi

Train

London Victoria Station 1.1 mi

Underground

South Kensington Tube Station1400 ft

Bus

Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Michelin-Level Experience

“During my stay, I was fortunate to dine at the hotel's restaurant, where Chef Mirko and his team prepared an really good meal. Every dish was flavorful and beautifully presented, confirming that the restaurant is indeed on a path to Michelin star recognition. The culinary experience truly pampered us and enhanced our wonderful stay.” view full review

Luxurious Room Design

“I had the pleasure of staying in a Deluxe room that featured beautiful mirrored furniture and elegant gray walls designed by Anouska Hempel. The room was spacious and included all the modern amenities one would expect, ensuring a comfortable and enjoyable stay. The attention to detail in the room's decor made it feel truly special.” view full review

Elegant Bathroom Retreat

“The bathroom in my room was a highlight with its bright beige palette featuring a luxurious ceiling shower and separate hand shower. I appreciated the spaciousness of the area, allowing for a relaxing time after a day out. The design was practical yet stylish, making it my personal retreat during the stay.” view full review

Refreshing Breakfast Experience

“I thoroughly enjoyed breakfast in the good dining area overlooking the gardens. The continental spread offered a fantastic selection of pastries, hams, and cheeses, in addition to a hot menu. The quality of the food and the ambiance made breakfast a great way to start the day.” view full review

General

No smoking on site
Wi-Fi
No parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
Pets allowed
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Business centre
Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Babysitting/Child services
Board games
Children's menu

Spa & Leisure

Leisure/ TV room
Spa centre
Turkish bath
Steam room
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Back massage
Head massage
Full body massage
Foot massage
Make up services

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Dressing area
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
Direct dial telephone
AM/FM alarm clock

Room decor

Parquet floor

Location

24 Egerton Gardens, London, United Kingdom, SW3 2DB

Map view

street view

24 Egerton Gardens, London, United Kingdom, SW3 2DB

City landmarks

Garden

Buckingham Palace

1.3 mi

Park

Hyde Park

1.2 mi

Museum

Science Museum

2100 ft

Museum

Natural History Museum

4400 ft

Church

Westminster Abbey

1.8 mi

Westminster Bridge Road Riverside Building

Coca-Cola London Eye

2.2 mi

Square

Trafalgar Square

1.9 mi

Elizabeth Tower - Houses of Parliament

Big Ben

1.9 mi

Park

Kensington Gardens

1.1 mi

Museum

Apsley House

4900 ft

Museum

National Gallery

2.0 mi

Event hall

Royal Albert Hall

3900 ft

Museum

The British Museum

2.4 mi

Monument

The Albert Memorial

3900 ft

Museum

National Army Museum

4900 ft

Palace

St James's Park

1.5 mi

Palace

Kensington Palace

1.6 mi

1 Apsley Way Piccadilly

Wellington Arch

1.1 mi

Gallery

Saatchi Gallery

3800 ft

Marylebone Rd

Madame Tussauds London

2.0 mi

Public Building

Houses of Parliament

1.9 mi

24 Cheyne Row

Carlyle's House

1.0 mi

Church

Westminster

1.5 mi

Museum

Design Museum

1.4 mi

Hospital

Royal Hospital Chelsea

1.4 mi

LondonEngland

Knightsbridge

2500 ft

Old Brompton Road

South Kensington

2700 ft

Nearby

Museum

Victoria and Albert Museum

1000 ft

87-135 Brompton Rd

Harrods

2000 ft

Restaurants

The Franklin Restaurant by Alfredo Russo

100 ft

24 Egerton Gardens

L'eto Caffe

400 ft

10 West Halkin Street

Orsini Ristorante

500 ft

8A Thurloe Place

Chez Boubier

400 ft

232-236 Brompton Road

Elan Cafe

400 ft

239 Brompton Road

Cocomaya

300 ft

Brompton Road

Venice Cafe

500 ft

235 Brompton Road

The Egerton House Hotel

500 ft

17-19 Egerton Terrace Knightsbridge

Palette Restaurant

600 ft

The Rembrandt Hotel 11 Thurloe Place

The Hour Glass

800 ft

279-283 Brompton Road South Kensington

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

8.0

Location

9.4

Service

8.2

Dining

7.4

Tom

United Kingdom, February 2025

6.0/10

My stay at The Franklin London was quite the mixed bag. The staff were really good, making me feel welcomed and catered to, though I did encounter some tricky moments with service and dining. While the location near Harrods and South Kensington was perfect for my visit, the dining experience left something to be desired, especially during breakfast. Overall, I appreciated the beautiful design and comfort of the rooms.

Rooms

8.0

I found the room spacious and beautifully decorated, with luxurious bedding that made for a comfortable night's sleep. However, I noted that the wooden floors were excessively slippery, which raised safety concerns.

Service

6.0

The service was generally friendly and attentive, but there were lapses, particularly in the bar where I faced slow service. The welcome drink was only water or coffee, which felt a bit underwhelming.

Location

9.0

The hotel's location was fantastic, making it easy to explore London. I loved being just a short stroll from Harrods and several museums, but I wish there had been an open fire in the lounge for cozy evenings.

Dining

5.0

I had high hopes for breakfast, but unfortunately, it fell flat. The food was poorly presented and didn't match the upscale environment I expected, especially for a hotel of this caliber. The themed afternoon tea was a highlight, though!

Facilities

6.0

The hotel offered various facilities like room service and an inviting bar area, but I did experience frustrations, as my request for tea supplies in my room was not fulfilled adequately.

Camila

United Kingdom, January 2025

5.8/10

The Franklin London boasts a stylish design and a fantastic location close to key attractions. yet it struggles with some basic hospitality aspects. While my room was spacious and overlooked a beautiful garden, I faced issues such as broken blinds and a heating system that couldn't maintain a comfortable temperature. The breakfast also missed some basic offerings, and I had an unusual check-in experience late at night that left me unsettled.

Rooms

6.0

My room was spacious and comfortable, beautifully designed with luxurious details. though it had broken blinds and temperature control issues.

Service

6.0

The staff were mostly friendly and welcoming, providing attentive service. but I experienced an awkward encounter regarding payment that felt unprofessional.

Location

10.0

The hotel's location is really good, nestled conveniently near restaurants and attractions, including Harrods. making it easy to explore the city.

Dining

6.0

Breakfast options had potential with a good setting, but they lacked some essentials. missing basics like butter and normal condiments during my stay.

Facilities

6.0

Amenities like the private garden and cozy bar area were highlights. however, more attention to detail in room features is needed.

Connor

United Kingdom, January 2025

5.4/10

My stay at The Franklin was a good mix of charm and comfort, complemented by really good service from the staff. The room's decor was stunning, and the breakfast offered a variety of high-quality options. However, I did find the cost of breakfast a bit steep for what was provided, and outdoor space for my dog was quite limited. Overall, I highly recommend this hotel for a sophisticated London experience! 😊

Rooms

9.0

The room was stunning, spacious, and beautifully decorated. The bedding was luxurious, making it a true comfort zone after a long day out. However, I noticed there could be improvements with lighting for makeup application.

Service

10.0

The staff were exceptionally friendly and attentive, making me feel special throughout my stay. The concierge was particularly helpful with recommendations and assistance, reflecting their commitment to guest satisfaction.

Location

9.0

The Franklin boasts an ideal location, just off the main road yet conveniently close to notable attractions and shopping areas. It offered easy access to public transport, making my city exploration a breeze.

Dining

8.0

Breakfast was a highlight with fresh pastries and a delicious hot menu, though priced steeply at £25. The quality made it worthwhile, despite my initial reservations about the cost.

Facilities

7.0

The hotel provided clean facilities, but the breakfast area was overcrowded during peak hours. Room service had a diverse menu, which was a nice touch after a long day.

John

United Kingdom, January 2025

6.4/10

The Franklin London was truly a good experience that balances luxury with a warm, personal touch. I was impressed by the beautifully designed interiors and the very nice attentiveness of the staff. However, there were some minor issues with noise coming from the street in my room, which slightly detracted from the experience.

Rooms

8.0

My room was spacious and uniquely styled, with a lovely view of an English garden. The bedding was incredibly comfortable, though I did notice some noise from outside during the night.

Service

10.0

The service was really good. The staff were genuinely friendly, engaging in conversation, and eager to ensure I had a wonderful stay. Their attention to detail really impressed me.

Location

9.0

Nestled in a quiet residential area, the hotel's location was perfect for visiting nearby attractions like the V&A Museum, all within walking distance. It felt like a secret gem away from the usual tourist hubs.

Dining

10.0

Dining was a highlight of my stay. I indulged in room service, which was truly excellent, and also enjoyed the afternoon tea, both reflecting the hotel's Italian culinary influence.

Facilities

9.0

The hotel offered various facilities, including a good bar and a serene private garden, enhancing the overall luxurious feel of my stay.

Elijah

United Kingdom, December 2024

6.8/10

I had a fantastic stay at The Franklin London - Starhotels Collezione! The location is unmatched, with easy access to all the sights. The room was beautifully decorated and spacious, though breakfast left something to be desired in service efficiency. Overall, the atmosphere and attentive staff made it a nice stay! 🌟

Rooms

9.0

My room was larger than expected with a lovely view over the gardens. It was comfortable and thoughtfully furnished.

Service

9.0

The staff were warm, friendly, and genuinely interested in ensuring my stay was perfect, although breakfast service could improve.

Location

10.0

The hotel is set in a quiet street, yet it's conveniently close to major attractions like Harrods and the museums.

Dining

8.0

Room service was superb, with delicious options that set me up for the day. Breakfast had a good selection, but service was a bit slow.